PTA-approved number; instant replies in English or Urdu.
Send your scratch code to our PTA-approved WhatsApp number. Instant response, 24/7, in English or Urdu.
Platform capabilities
Platform features
Your customers verify authenticity in seconds — without installing anything. Every code is encrypted and single-use.
PTA-approved masking, dashboard analytics, exclusive in-house sticker design and printing (Ultracoat-backed), and optional on-premises deployment.
8+
Verification channels
10+
Platform features
24/7
Instant verify
99.9%
Uptime target
Omnichannel verify
Authentication channels
Consumers verify on the channel they already use — messengers, SMS, web, app, or email. One platform, one code, instant branded responses everywhere.
8
Channels
24/7
Instant
1
Scratch code
SMS
Works on any phone — no smartphone required.
Text the code to our shortcode — works on any mobile phone, no smartphone required.
Website
Batch metadata and brand storytelling after code entry.
Enter the code at our verification portal for batch details and brand messaging.
Mobile App
QR scan, warranty flows, and distributor tools.
Scan QR or type the scratch code for full product history and warranty activation.
Certificate-style responses for B2B.
Send the code to our verification address for an automated authentication certificate.
Facebook Messenger
Bot replies via the brand's Facebook Page.
Message the brand's verified Facebook Page — consumers verify without leaving the app they already use.
Instagram DM
Direct Message verification for social-first brands.
Verify through Instagram Direct — built for beauty, fashion, and creator-led brands.
Telegram
Fast bot-based checks for mobile-first audiences.
Send the scratch code to a branded Telegram bot for instant chat-based verification.
Consumer journey
Verification flow
From sticker to branded reply — four steps your customers already understand.
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Find the sticker
Consumers locate the Muhafaz security label on the product packaging.
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Reveal the code
Scratch the panel or scan the serialized QR to access the verification code.
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Send on any channel
WhatsApp, SMS, web, app, email, or social messengers — one code, every channel.
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Instant branded reply
Genuine, already verified, or alert — delivered in seconds with your brand voice.
Platform channels
Channels
2
Features
WhatsApp Automation
Instant automated responses 24/7; English and Urdu; PTA-approved masking; branded replies.
Multi-Channel Verification
WhatsApp, SMS, web portal, mobile app, and email ? any channel, any device.
Security architecture
Security
2
Features
Unique Code Generation
Encrypted, non-guessable scratch codes with no predictable sequence.
Security Label Printing
Partnership with Ultracoat Pakistan; advanced physical security features per label.
Intelligence & reporting
Analytics
2
Features
Dashboard & Analytics
Real-time verification counts, geographic views, fraud alerts, and usage reports.
Fraud Detection
Duplicate-use detection, anomaly flagging, and admin notifications.
Enterprise connectivity
Integration
1
Features
API Integration
REST API for ERP and WMS; webhook support for enterprise workflows.
Governance
Access
1
Features
Role-Based Access Control
Fine-grained permissions for brand owners, distributors, and admins.
Infrastructure
Deployment
1
Features
On-Premises Deployment
Option to deploy inside client infrastructure for maximum data control.
Partner support
Team
1
Features
15+ Years Engineering
Proven team, 24/7 support, and tailored customisations.
Why teams choose Muhafaz
Built for enterprise anti-counterfeit
End-to-end protection — from in-house sticker printing to omnichannel verification and analytics.
PTA-approved masking
In-house sticker printing
Real-time analytics
Cloud or on-premises
Ready to protect your brand?
See every feature in action
Book a demo to walk through verification channels, dashboard analytics, and our in-house sticker programme — tailored to your industry.